About my order
How long does shipping take?
We ship via Royal Mail. This can take up to 3 days for UK delivery, 1 week for Europe, and 2 weeks for the rest of the world
Where is my parcel?
Drop us an email and we’ll follow it up. If Royal Mail can’t find it the we’ll issue a full refund, or ship a replacement.
There’s a problem with my order and I’d like a refund
Drop us an email to let us know why and ship it back to us. We’ll issue a full refund when it arrives.
Do you have any other designs?
Yes, we usually release new designs as Kickstarter campaigns. We’re planning on doing some posters for problems that you need the whole team to solve, and some books for when you want your plans to be a little more durable.
Are you going to release an app?
Do you hate technology?
No! Couldn’t live without email, websites, cloud-synced file management and bookkeeping. We even sometimes use digital to-do lists. We just cater to people who open their screens with great intentions, and then immediately forget what they were meant to be doing and spend the next hour reading news articles. Sometimes it’s good to make decisions offline first.
Where are you based?
We’re based in Bristol, United Kingdom.
Why did you change your name from PaperThink to Ingenious ink?
We forgot to do a Google search before picking the name. Turns out we weren’t the first people to think that the words ‘paper’ and ‘think’ could be applied to stationery.